Meeting prep means digging
Notes live in the CRM, the last email is in someone's inbox, and the statement is in a custodian portal. Prep eats the hour before the meeting.
PREPARED FOR ·
Walk into every review prepared. Know which client documents are still missing. Search your communications archive in seconds. It all runs in your own servers or your own AWS account, so client records stay with you.
The work is rarely the problem. The hunting, retyping, and chasing around it is.
Notes live in the CRM, the last email is in someone's inbox, and the statement is in a custodian portal. Prep eats the hour before the meeting.
Tax forms, beneficiary forms, and statements arrive by email, text, and phone photo. Nobody has one list of who still owes what.
Where SEC rules apply to your firm, written communications relating to recommendations and advice must be kept for at least five years, and the first two years in an appropriate office of the adviser.
Source · Cornell LII, 17 CFR 275.204-2, 2026
Where FINRA rules apply to you, records with no specified period must be kept at least six years, in a format that complies with SEA Rule 17a-4.
Source · FINRA Rule 4511, 2026
The FTC's Safeguards Rule covers financial institutions under its jurisdiction, with tax preparation firms among its examples. It calls for a qualified individual, a written risk assessment, encryption, multi-factor authentication, and oversight of service providers.
Source · FTC, Safeguards Rule: what your business needs to know, 2025
CRM, planning software, custodian portals, email, and a shared drive. A simple question takes four logins.
A day in the life. Pick a use case and watch the question or report come together, with citations back to the source.
Before a review, the assistant gathers the last notes, open items, and recent statements into one page for the advisor.
A summary for the advisor to review. It prepares the meeting. It does not give advice.
One live list of what each client owes, what has arrived, and what needs a reminder. Photos and scans are read and filed as they come in.
Showing 4 of 12 rows. Reminders are drafts. A person sends them.
| Client | Needed | Status |
|---|---|---|
| Delgado [1] | Beneficiary form | Requested Aug 14 |
| Park, M. [2] | W-2, 1099-INT | Received as phone photos. Filed. |
| Hsu household [3] | 1099-B, K-1 | 1 of 2 received |
| Brooks [3] | Estate documents | Not started. Draft reminder ready. |
Find a client conversation across email and texts, then see how long that kind of record is expected to be kept.
Search and context only. Your compliance lead decides what the rules require.
Calls, notes, and open items from the week roll up into one page for the principal.
Sample numbers. Your report reads your own systems.
Not just documents. Scans and photos are read with OCR. Phone calls are transcribed. Texts are included when you choose.
Most firms don't know AI can do this. Statement files, tax photos, and scans collect under names like scan_0098. The assistant identifies each one, renames it, and files it under the right household.
| Client | File | Phone |
|---|---|---|
| Delgado, R. | Stmt_Sep_final2.pdf | 7045550150 |
| Delgado Household | Stmt_Sep_final2 (1).pdf | 704-555-0150 |
| Hsu | scan_0098.jpg | (blank) |
| M Park | taxdocs.zip | 9805550133 |
| Brooks, T | Untitled.pdf | N/A |
| Brooks Tamara | Tamara_Beneficiary.pdf | 704.555.0188 |
Messy rows: mixed formats, typos, duplicates, and blanks. Select After, or Replay, to watch it clean up.
It is a help to your whole team, not a replacement. Everyone on your team gets an assistant that knows the context of your work. People still make the calls.
Answers follow the access your CRM and file shares already enforce. Household files stay with the people assigned to them.
An advisor can give an associate or assistant access to a household for a set time, such as covering a vacation.
Advisors, planners, operations staff, and compliance see different slices of the same index.
A record of who searched which household or communication, to support your supervision and Safeguards duties.
Nothing is hidden for this role.
| Time | Who | What |
|---|---|---|
| 08:40 | A. Whitfield, advisor | Asked: prep for Delgado review. 4 sources. |
| 10:15 | Ops assistant | Opened: beneficiary form checklist |
| 11:02 | Admin | Added associate access: Delgado, until Nov 1 |
Every question and every opened document is recorded. You can review it or export it.
You choose. Either way, it runs inside an environment you own. Pick one to see the diagram.
Systems are designed to support your duties under the FTC Safeguards Rule, and SEC or FINRA recordkeeping rules where they apply. Your compliance lead and counsel decide what your rules require.
From first call to a system your team uses every day. Four steps, and you can stop after any of them.
Free 30 minutes on your CRM, custodian reports, document tracking, and archives.
We review those systems and how clean the records are. You get a written plan with phases, priorities, and a timeline.
We build what the plan lays out, such as meeting-prep packs and archive search, one phase at a time.
Optional ongoing support for new connectors, updates, and help as your firm grows.
You pay your own cloud and model costs directly. We never mark them up or hold your infrastructure.
Book a 20-minute walkthrough. I'll show these pieces on your kind of data, and we'll talk about where the time goes.
I'm a solo consultant with hands-on experience leading enterprise AI search and assistant rollouts. You work with me directly.